Data Protection

We are pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data while you are on the website and while we are handling your business. For this reason, we would like to inform you about how we will handle your data.

Personal data

Personal data refers to specific personal or factual information relating to a certain individual or an  individual who can be identified. According to the type of contract, this can include your name and address as well as other sensitive information e.g. bank details.

Visiting our homepage

When visiting the homepage, no personal data will be stored. In order to measure the number of hits, anonymous data on the number of hits is stored in the log file. It is not possible to identify individual users from this.

Use and passing on of personal data

We use the personal data which you have made available to us exclusively for contractual purposes and to cultivate our business relationship with you. We strive to offer you the best possible service. For this reason, we may contact you by e-mail (e. g. per newsletter), by telephone or by fax to inform you about our latest offers. This will only happen with your express agreement, which can be withdrawn at any time.

Collection and processing of personal data

Insofar as personal data is made available to us, we will only use this for answering queries and for settling contracts which we have with our customers. Personal data will only be passed on to third parties when this is necessary for the purpose of fulfilling an order – in particular passing on order data to delivery companies – or for billing purposes. In order to protect our customers and ourselves from malpractice, we pass on personal data to third parties for credit assessment if necessary. This will only apply in the case of existing contractual relationships.

Right to information, revocation and Public Directory of Procedures 

In accordance with Section 34 of the German Data Protection Act (BDSG) we will inform our customers on request and within a reasonable period of time about information stored on them.  

We delete personal data if the information is no longer necessary for the fulfilment of the purpose pursued when the data was stored or if our customers revoke their consent in relation to the storage and use of data. A revocation should be addressed to: 

Bärenreiter · Alkor
Heinrich-Schütz-Allee 35–37 
34131 KASSEL


In our Public Directory of Procedures we have summarised this information in accordance with Section 4e of the German Federal Data Protection Act (BDSG).


We take all of the necessary technical and organisational security measures to protect your personal data from being lost or misused.  


This data security statement only applies to the online presence We choose the external links on our homepage with great care. However we have no influence over the content of linked pages or over the compliance with the legal data protection regulations by the respective operating companies. We therefore recommend to you to carefully read the data protection regulations of each website which collects personal data.  


If you have questions in regard to the processing of your personal data, please contact the following address:

Bärenreiter · Alkor
Heinrich-Schütz-Allee 35–37
34131 KASSEL

Kassel, January 2012